FAQs
About Avloon
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Rewards Program
Rewards Program
Join the Rewards Program and start earning rewards with every referral! Here's how it works:
1. Sign up: Register for the program and receive your own unique code.
2. Refer friends: Share your code with your friends.
3. Earn rewards: When a friend uses your code to shop at Avloon.com , they get SAR 50 off, and you earn SAR 75 as a reward.
4. Redeem rewards: Use the rewards you've earned to shop for products at Avloon.com or transfer them via PayPal — rewards are calculated and paid out weekly.
If you have any questions, feel free to reach out to our customer service team for more information.
Sign up now and start earning rewards!
Which countries do you ship to?
Saudi Arabia, Qatar, the UAE, Bahrain, Kuwait and Oman.
Can I order products that aren't listed on the site?
Yes — you can order any product not listed on the site through our Order It For Me service
Are the products genuine?
We know our prices draw plenty of attention, and we'd like to assure our valued customers that our attractive pricing says nothing about the quality of what we sell. Our pricing strategy is built to deliver the best possible value to our customers without ever compromising on quality. Every product we sell is genuine and tested to the highest standards, whether by Avloon or by the brand itself. We believe outstanding quality can come at a reasonable price, and that is what we strive to bring you every time.
How long will my order take to arrive?
Orders typically arrive within 4 to 12 business days, and we'll keep you updated on your order every step of the way.
How can I get products that show as 'Sold Out' on the site?
If you'd like to order a product marked 'Sold Out' on our site, simply message us on WhatsApp with the product link, and we'll reach out to the brand to arrange it for you.
Do you accept returns?
Due to the nature of our products, returns aren't accepted — but if your product arrives damaged, contact us as soon as you receive your order and we'll process a return for you.